Shawna Bruce
How do we make Lessons Identified - Lessons Learned?
I just finished completing a Work Action Plan for the Emergency Communications team at a major post-secondary institution. They invited...
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Shawna Bruce
Jul 14, 20203 min read
Who's on First? - Defining your Crisis Communications Team
Delegating staff to support your crisis communications response when you are in the thick of a crisis does not work well. It could...
Shawna Bruce
Jun 19, 20201 min read
5 STEP COMMUNICATIONS DEBRIEF PROCESS
Debriefs are routine occurrences in the field of emergency management and military or paramilitary organizations. However, they may be a...
Shawna Bruce
Jun 12, 20203 min read
Debriefing your Crisis Communications Team
From the onset of the COVID-19 health crisis, the role of communicators escalated to a whole new level of engagement.
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