It's no secret Canadians love their hockey. You could hear a collective gasp across the country last December when Hockey Canada...

What does it mean to collaborate? We throw this word around often in the emergency management sector. In my world, I promote the need for...

After you write your crisis communications plan, prepare your team, and practice together - what's next? I like to call this the...

It's great you have that #crisiscommunications plan in a binder on your shelf and training for your role completed - but now what? The...

Yesterday I got so caught up reading all of the great posts about events and activities surrounding #EPWeek2022 that I forgot to post my...

The Disaster and Emergency Management world lost a tremendous academic last week with the passing of Dr. Dennis Mileti. Dr. Mileti was a...

Last week I posted on LinkedIn about the 5 C's of Crisis Communication: Compassion, Clarity, Consistency, Commitment and Calm. In a...

One of the essential characteristics of leadership is integrity. This past week we have witnessed politicians publicly caught out and ...

This week across Canada, we had announcements of the leaders behind the rollout of the Coronavirus vaccine. It was not a huge surprise to...

I just finished completing a Work Action Plan for the Emergency Communications team at a major post-secondary institution. They invited...

Delegating staff to support your crisis communications response when you are in the thick of a crisis does not work well. It could...

Debriefs are routine occurrences in the field of emergency management and military or paramilitary organizations. However, they may be a...

From the onset of the COVID-19 health crisis, the role of communicators escalated to a whole new level of engagement.